Terms & Conditions

Terms & Conditions

Please read this Agreement carefully as it governs your use of the Little Italy Online Store website – http://www.littleitalyltd.ie/store/ – (the “Site”). By continuing to use our site you are agreeing to the terms set out below and are confirming that you are above the Irish legal age to purchase which currently stands at 18 years of age. Persons under the legal age to purchase alcohol in Ireland are not permitted purchase, receive or subscribe to any goods or services from this site.

1. Provision of Web Site Service

The Site is owned and operated by Little Italy. (Company No: 129647, VAT Reg. No. IE 4851759W), (“Little Italy”) whose registered office is at 139/140 North King Street, Dublin 7, Ireland

Head Office General Email: [email protected]
Head Office Telephone: +353 1 8725208
Head Office Fax: +353 1 8733299

You are entirely responsible for any and all activities that occur under your Account. You agree to notify us immediately of any unauthorised use or any other breach of security.

To register with Little Italy you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

2. Limited Rights to Use Content

All material including any intellectual property in it displayed on the Site (“Content”) belongs to Little Italy or its suppliers. Little Italy gives you the right, for your own personal or non-commercial purposes only to (1) retrieve and display the Content on your PC screen; (2) print individual pages on paper; (3) store individual pages in electronic form on CD/disk. You may not store any Content on any server or other storage device connected to an external network, or make any other use of the Content.

You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website or CD ROM, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the www.littleitalyltd.com Site without written permission from Little Italy. No licence is granted to you in these Terms and Conditions to use any trade mark of Little Italy or its affiliated companies.

3. Purchases

The prices for goods displayed for sale on the Site are as set out on the Site and are inclusive of VAT and Duty at rates valid as of time of purchase. Where additional charges are made for delivery, they are clearly displayed. Each item is priced per unit.

By completing and submitting the electronic order form on the site you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.

By making that offer to purchase goods, you are also authorising Little Italy to pre validate the Debit or Credit card presented for payment for the full value of the goods and related service charges contained in your basket. Your card will not be charged until the offer to purchase has been accepted by Little Italy and the goods have been dispatched by us or 3rd parties acting on under our instruction.

We only accept payment for the alcohol by credit card and cannot accept cash on delivery.

We will confirm acceptance of your order by email, stating that the goods ordered have been dispatched. This confirmation will be sent to the email address you provide on your order details. Whether or not you receive an email, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.

4. Delivery

Delivery shall be charged in accordance with weight & destination chosen and price thereafter displayed which said price may be amended (after you place an order) but only to reflect a change in cost. Deliveries for specific days cannot be guaranteed. We will endeavour to deliver the products to you within 3-5 working days of your account order within the island of Ireland, where this is practical.

However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility. Proof of Delivery of products shall be good evidence of delivery of the specific products as requested by you and no question shall be raised as to delivery of individual items therein. Risk in respect of goods transfers to you the buyer upon execution of delivery docket. You are responsible for providing correct address telephone number and postal code. Little Italy cannot accept responsibility for late or non-delivery if recipient address and telephone details are insufficient or incorrect. Any shortfall of which you become aware must be notified to Little Italy within four days of receipt of goods. Claims for non-delivery must be made within 30 days of dispatch of products. Little Italy cannot be responsible should local customs authorities wish to confiscate any product or any particular item contained in a package, or charge any duty. If an item is temporarily out of stock, we will notify you of the delay and dispatch as soon as it arrives. All items are subject to availability. Any shortfall or damaged goods must be notified to the company within two days of receipt of goods

5. Cancellation of Orders, Returns & Refunds

Returns/ Exchange
We offer an exchange or refund on any item returned with a valid receipt within 28 days, provided it is unused and unopened with original tags attached. Refunds will be issued in the same tender type with which they were purchased. This does not affect your statutory rights.

Online Returns Policy

Returns information is on the back of your delivery docket. You can post the product back to us following this information or, for your convenience you may return your item to the Little Italy store. Please ensure that you bring your delivery docket with you as proof of purchase.

Returning goods

If you are not completely satisfied with your purchase, simply return the item(s) to us, unused and in their original condition* within 7 days of receipt. If a product is faulty you are entitled to a full refund or a replacement product, if you do not state you wish to have a refund we will endeavour to replace the faulty product. Returns can be made to the Little Italy store if the customer prefers to do so. If an item is returned for an exchange and you then decide to return the replacement for a refund you must send the original delivery docket back with the item which you would like to be refunded.

Please Note:

The cost of returning the item to us is your responsibility except in cases where the item is faulty.

Please state on the returns slip printed on the reverse of your delivery note whether you require an exchange or refund. Please allow up to five working days from receipt of a return for the replacement goods to be dispatched. Please note that if we do not have the available stock for the requested exchange a refund will automatically be processed and a confirmation sent to the account email address.

All refunds will be as per the original method of payment.

Please allow three working days from our receipt for a refund to be processed. A confirmation email will be sent once the refund is processed. Upon receiving this email, please allow up to 10 working days for it to reflect on your account. This time frame is dictated by and dependent upon your card provider.

For products offered with warranty or a guarantee, please refer to the manufacturer’s terms before using the goods.

To return website purchases to us please complete the returns slip on the reverse of your despatch note and post to:

Little Italy Ltd.
139a – 140 North King Street
Dublin 7

We recommend that you return items using a Registered post service with compensation cover and obtain a certificate of posting for you records.

Cancellation and returns:

If you are not satisfied with your product please note we can only refund or exchange a product if we receive it back to our warehouse within 7 days of receipt. Returned product must be in its original packaging and in resalable condition. Delivery charges will only be refunded when a product is faulty, damaged or incorrect. Any changes or cancellation in respect of any order must be notified in writing to the company within two days of placing the order.

Where a product is faulty, it must be sent back in its original packaging. As soon as we receive the return, the product will be sent to the supplier for inspection. The supplier will either fix the faulty product or if necessary we will get a replacement product sent out without delay.

Claims:

When you purchase online, you have a statutory right to return a product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period). Any breakages or damages must be reported within 24 hours of purchase/delivery. Refunds made will be done so less the cost of delivery charge.

6. Limited Warranties

Little Italy will use its reasonable skill and care in making sure that the Site is available to you on a continual basis. However, because of the number of sources from which Little Italy obtains the Content and because of the nature of the Internet, Little Italy does not give you any other warranties. In particular, you should not take the accuracy or availability of the information for granted and Little Italy makes no warranty that the Site is free from infection by viruses or anything else that has contaminating or destructive properties. Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Little Italy will attempt to restore the service as soon as it reasonably can and will endeavour to notify you in advance of such restrictions.

7. Privacy Policy

Little Italy is committed to protecting the privacy of those using our Site. The information that you provide about yourself to Little Italy will only be used by Little Italy in accordance with its Privacy Policy as set out here: www.littleitalyltd.com//privacy-policy/

8. Modifications to Website Content

In endeavouring to improve the Site and services offered, Little Italy reserve the right at all times to make changes to the Content, including these Terms & Conditions. Prices and products are subject to change without notification. You will be subject to the policies and Terms & Conditions in place at the time of your visit to the Site.

We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Little Italy Site. The changes will apply to the use of the Website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Website and the Online Shopping Site. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms and Conditions.

9. Links

The Site contains links to other websites and resources. Little Italy will make clear where such links are being made. Independent third parties provide these sites. Little Italy is not responsible and shall not be liable for the availability or content of these outside resources. Please be aware that Little Italy is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements / terms & conditions of every website. The privacy policy highlighted in section 8 applies solely to information collected by Little Italy.

10. Little Italy’s Liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the products.

11. Third Party Websites
As a convenience to Little Italy customers, the Website may include links to other web sites or material which are beyond its control. Little Italy is not responsible for content on the Internet or pages on any other site outside the Website.

12. Advertising

We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and sponsors on the Website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused there from.

13. Applicable Law
The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. All contracts that result from the use of this website are concluded in English.

Relevant legislation governing these Terms & Conditions is the Sales of Goods (Supply of Services) Act, 1980, the Consumer Information Act, 1978, the Electronic Commerce Act, 2000, the EU Directive on Distance Selling, SI 207 of 2001 and SI 68 of 2003, the Data Protection (Amendment) Act, 2003 and the Copyright & Related Act, 2000.

14. International Use
Little Italy makes no promise that materials on the Website are appropriate or available for use in locations outside the republic of Ireland, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the Republic of Ireland, you do so on your own initiative and are responsible for compliance with local laws.

15. Disclaimer
The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

16. General

There is no specific time limit applying to your access and use of the site. However, Little Italy reserve the right to suspend or terminate your access and use at any time and effective immediately. It may exercise the right with or without notice. You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the Website.

You may not assign, sub-licence or otherwise transfer this Agreement or your rights of access to the Site.

Failure by either party to exercise any right or remedy under this Agreement does not constitute a waiver of that right or remedy.

Irish law will apply to this Agreement and both you and Little Italy agree to submit to the non-exclusive jurisdiction of the Irish Courts.

17. Contacting Us

The fastest and easiest method of contacting us is via our contact form here: http://www.littleitalyltd.com/contact

Little Italy will endeavour to reply to all correspondence within 1 working day.

Alternatively you may contact us using any of the contact methods outlined below:

By Post:

Little Italy
139/140 North King Street

Dublin 7

Ireland

By Email: [email protected]
By Telephone: +353 1 8725208
By Fax: +353 1 8733299

Web: www.littleitalyltd.com

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Little Italy Ltd. Importers, Distributors & Specialists of Fine Italian Food & Wine

139a/140 North King Street, Dublin 7, Ireland
Retail Enquiries: [email protected]     |     Wholesale Enquiries: [email protected]
Tel: 00353 1 8725208/ 8733935     |     Fax: 00353 1 8733299